Booking & Cancellation Policy

These terms outline the booking, rescheduling, and cancellation policies at Bala Saraswathi Conventional Hall. We strive to make your experience convenient, flexible, and transparent.

1. Booking Process

• Bookings can be made online, by phone, or directly at the venue.
• A minimum advance amount (as specified by the management) is required to reserve the hall.
• The remaining balance must be paid before or on the day of the event.
• Booking confirmation will be provided via email or SMS once the payment is received.

2. Rescheduling Policy

• Date changes are allowed subject to availability and management approval.
• If the new date is unavailable, cancellation rules will apply.

3. Cancellation Policy

• More than 30 days before the event: 100% refund of advance (excluding service charges).
• 15 to 29 days before the event: 50% refund of advance.
• Less than 15 days before the event: No refund.
• No-show: No refund will be given.

4. Refunds

• Refunds (if applicable) will be processed within 7–10 working days.
• Refunds will be made through the same mode of payment used at the time of booking.

5. Force Majeure

In the event of circumstances beyond our control (natural disasters, government restrictions, pandemics, etc.), the management will offer rescheduling options or refund policies as applicable.

6. Contact for Booking

For bookings or cancellations, please contact: